Privacy Policy
This policy explains what information we collect when you contact us for assignment assistance, why we collect it, and how you can ask us to change or delete it.
Information we collect
When you send an enquiry we collect only what you give us:
- Your name and email address
- Your subject, study level and assignment type
- Your deadline and the details of your request
- Any file you choose to attach, such as a brief or marking guide
If you contact us by phone, email or WhatsApp instead, we hold that conversation and the contact details you used.
How we use it
We use your information to reply to your enquiry, to understand what assistance you need, and to stay in contact while we help you. We do not use it for unrelated marketing and we do not sell it.
Who can see it
Your enquiry is visible to our coordination team and, where relevant, to the writer or reviewer assisting with your task. Files are stored privately and are not publicly accessible. We use trusted hosting and storage providers to run this website and keep enquiries secure.
How long we keep it
We keep enquiries and attachments for as long as needed to provide assistance and to answer follow-up questions. You can ask us to delete your enquiry and any uploaded files at any time.
Cookies
This website does not use advertising or tracking cookies. Any cookies present are required for the site to function.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email help@thestudenthelpline.com.au or call +61 370 761 224 and we will action your request.
Contact
Write Assignment Help, Endeavour Hills, VIC 3802, Australia. Phone +61 370 761 224. Email help@thestudenthelpline.com.au.